Thank you for choosing to shop with [Eagle Prime]. We are always committed to providing a seamless and convenient shopping experience. Our shipping policy is designed to meet your needs in the best possible way. Please review the following details to understand how we handle and manage shipments.

1.Shipping Methods:

We offer a variety of shipping options to ensure you can choose the service that best suits your needs. Both standard and express shipping are available, and specific shipping details will be provided during the checkout process.

2.Cost:

The shipping cost depends on several factors, including the shipping destination and the weight of the parcel. Customers can calculate the exact shipping cost during the checkout process before confirming the order.

The cost is also based on the delivery address. Local shipping charges will apply, but orders above 1000 EGP qualify for free local shipping.

3.Processing and Delivery Time:

3.1 Processing:

Orders will be processed within [2] business days. Please note that there may be delays for large orders or during high-demand periods.

3.2 Delivery:

The delivery time depends on the selected shipping method and the customer’s location. Tracking details will be provided to track the shipment during the shipping period.

3.3 Order Confirmation and Shipping:

Confirmation will be sent via email to the registered email address once the order is placed. This includes confirmation of the order, payment, and shipping details.

4.International Shipping:

For international shipping, customs and duties may incur additional costs. The customer is responsible for paying these fees. It is recommended that the customer contact local authorities for information on any potential charges.

5.Changes to Shipping Address:

Please ensure that the correct shipping address is provided during checkout. If any modifications are required, please contact our customer service team as soon as possible.

6.Pickup from Store:

Choose your products, complete your purchase, and pick up from the store. This method is the most convenient for you as it eliminates the need to wait for a shipping agent. You can pick up your order whenever you like, with no additional fees or shipping charges.

7.Inquiries and Support:

If you have any inquiries about shipping or issues with tracking your order, please contact our customer service team via email at [Sales@Eagleprime.net] or through WhatsApp at +201080083849.

Thank you once again for choosing [Eagle Prime – El Daly]. We wish you an enjoyable shopping experience!